1. Overview

Banvago is committed to customer satisfaction. This policy outlines the conditions under which refunds are provided for our SEO services.

2. Eligibility for Refund

  • Refunds are granted when the service delivered does not match the description or agreed specifications.
  • Significant deficiencies in the service that are not rectified within a reasonable timeframe may qualify for a refund.

3. Non-Refundable Services Due to the nature of digital marketing:

  • Completed services approved by the client are non-refundable.
  • Work already performed but not yet completed is non-refundable.

4. Requesting a Refund To initiate a refund:

  • Email support@banvago.com with a detailed explanation of your concern.
  • Allow us 5-7 business days to review and respond to your request.

5. Cancellation Policy For service cancellation:

  • Provide written notice 30 days before the next billing cycle to avoid charges.

6. Policy Changes Banvago may update this policy. Changes will be effective upon posting on our website.